Delaware State Directory of New Hires Reporting Privacy Statement
Last Updated: November 1, 2023
Maximus commitment to privacy
Thank you for visiting the Delaware State Directory of New Hires Reporting website (“Site”). Maximus operates
this Site for the Delaware Department of Health and Social Services, Division of Child Support Services. This
Site is found at www.de-newhire.com. It is
designed to make it easier and more efficient for employers to interact with the State Directory of New Hires.
This privacy statement governs your use of the Site. Please read it before you access and use the Site.
This privacy statement applies to:
- Information we collect about you
- How we use the information we collect
- Choices you have about how we collect and use your information
This privacy statement does not apply to:
- Privacy practices for activities done outside your use of this Site
- Websites other than this Site
- Applications other than this application
- Products and services not available or enabled through the Site
Contents
Information we collect
The Personal Responsibility and Work Opportunity Reconciliation Act (PRWORA) of 1996 and Delaware State law
(Del. Code Ann. tit. 29, §§ 9001 to 9020) require employers to report information about newly hired or re-hired employees.
To use some Site features, you may be asked for personal information. Maximus does not collect any personal information
about you through this Site unless you agree to give it.
When you submit new hire information using this Site, you are agreeing to give personal information. We identify
data we need to give you the services or information you ask for. These are some things Maximus may ask you to give or verify
(this is not a complete list):
- Employee’s full name
- Employee’s Social Security number
- Employee’s birth date
- Employee’s address
You may submit new hire information when you visit the Site. Maximus uses the data you voluntarily give, including
personal information, to operate the Delaware State Directory of New Hires Reporting. We also use it to provide goods, services,
and information.
You may also submit new hire information by mail, fax, magnetic, or electronic means, such as providing a disc, CD, or flat file.
Maximus has policies to protect the confidentiality of personal information we get as we do business. Our privacy policies have
standards to guard confidentiality, prohibit unlawful disclosure, and limit access to personal information such as Social Security numbers
and Medicaid ID numbers. We use physical, technical, and administrative safeguards to protect personal information.
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How we use and share the information we collect
When you give Maximus personal information, whether we ask for it or not, you consent to let Maximus collect and share the
information with the National Directory of New Hires maintained by the Federal Department of Health and Human Services and the
Delaware Department of Health and Social Services, Division of Child Support Services for the reasons you gave us the information.
Except as stated below or as otherwise authorized by law, Maximus will only collect or disclose personal information collected
through this Site if you agree to let us collect or disclose that personal information. Maximus may collect or disclose personal
information without your agreement when we need to:
- Perform our statutory duties as authorized by law or by state or federal statute or regulation
- Comply with valid legal processes such as a search warrant, subpoena, or court order
Maximus may also disclose personal information to federal or state law enforcement authorities to enforce our rights against
unauthorized access or attempted unauthorized access to Maximus information technology assets.
Maximus may disclose personal information to our agents, affiliates, and subcontractors so they can perform certain functions
relating to your new hire submission.
Maximus does not share your personal information with unaffiliated third parties. We may use your information to improve
the Site’s content, navigation, and efficiency.
To make our Site better for you, we may use and share with others aggregated or anonymous (not personally identifiable)
information that we collect from usage data, surveys, or statistical information we gather about our users.
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Website time out
For security, your URL online session is set up to end after 15 minutes of user inactivity.
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Information we keep
Maximus keeps the personal new hire information we collect through this Site as required by our contract with the Delaware
Department of Health and Social Services, Division of Child Support Services. To learn more about the rules for keeping your
information, mail your questions to the contact address below.
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Website privacy statement
When you visit the Site, our web server automatically collects and logs web usage data on behalf of Delaware Department
of Health and Social Services, Division of Child Support Services to tell us how visitors use and navigate the Site.
The data includes:
- Your Internet Protocol (IP) address
- Referring sites
- Pages viewed
- Browser type
- Operating system
- CPU speed
- Referring or exit web pages
- Length of visit
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Cookies and Adobe Analytics
Like most websites, we use "cookies," "web beacons," and similar devices. They help you use the Site more efficiently.
They also track your activities.
- A cookie is a small bit of data a web server sends to your browser. Only the server that gave it to you can
read it. It is your ID card for the Site. It lets Maximus record your activities and preferences. It cannot be used as code or
send viruses.
- A web beacon is a small transparent gif image. It is embedded in an HTML page or email. It tracks when the
page or email was viewed.
Maximus uses cookies and similar devices to track your use of the Site, products and services you view, and information you
download. We count the number of visitors per day. Our web servers log your computer’s IP/Internet address. Maximus does not allow
the use of persistent (saved) cookies.
The Site uses Adobe Analytics. Adobe Analytics does not identify individual users. It does not link your IP address with any
other data Adobe Analytics holds. Adobe Analytics reports help us understand Site traffic and webpage usage. To learn more, read
the Adobe Privacy Policy.
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Opt-Out of cookies and Adobe Analytics
If you do not want your browser to accept cookies, you can change the cookie option in your browser settings.
Some Site features or services may not work or be accessible without cookies. To learn more about Adobe Analytics tracking
cookies, read the Adobe Cookie Policy. To learn more about opting out,
read Adobe Privacy Choices.
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“Do Not Track”
"Do Not Track" is a preference you can set in your web browser. It tells websites you visit you do not want them to collect
information about you. The Site does not respond to "Do Not Track" or such signals.
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Security
Maximus is strongly committed to protecting personal information collected through this Site. We protect against unauthorized access,
use, or disclosure. Maximus limits employee access to personal information collected through this Site. Only those employees who need to
access the Site to perform their official duties can access it. All employees follow rules for disclosing personal information.
Maximus uses technical security measures and procedures to protect the personal information we collect through the Site. We protect
it from getting lost, misused, changed, or destroyed. We have Information Security and Privacy policies to protect data. We give our
employees regular training on information security and privacy. Because the Internet is open and unsecured, Maximus cannot be responsible
for the security of personal information sent over the Internet. We have a formal incident response plan in case of a data breach.
To protect your communications through the Site, we authenticate, monitor, audit, and encrypt activity. You can tell if a website
is secure by looking at the location (URL) field. The content comes from a secure server if the URL starts with https:// instead
of http://. This means unauthorized persons cannot read or decipher your personally identifiable information. This is part of our
commitment to protect your information. Despite our efforts, no security measures are completely secure. By using this system, you
agree to our monitoring and auditing.
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Children
Maximus is committed to complying fully with the Children's Online Privacy Protection Act. We work with parents and guardians
to delete from our records any personal information a child may have disclosed improperly on this Site. Maximus appreciates your
cooperation with this federally mandated requirement.
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Reviewing and correcting your information
We try to keep your information correct and up to date. To change or update any personal information in our program,
write to Maximus at the address below. Give us as much detail as you can. To correct personal information you gave for the
federal, state, or local governments we work with, contact that program’s customer service department. Read the section
below on "How to contact us".
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Information disclaimer
Information on this Site is meant to give the public immediate access to public information. While we try to give
accurate, current, and reliable information, Maximus understands that human and mechanical errors happen. Maximus and
our employees, officers, and agents do not represent that the information on this Site is accurate, complete, up to
date, or suitable.
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Changes to this privacy statement
We update this privacy statement. When we do, we change the "Last updated" date at the top of the privacy statement.
Check the Site for our latest privacy statement. When you use the Site after we change the “Last updated” date,
it means you accept the changes.
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How to contact us
If you have questions or concerns about your information, or to review or correct it, contact us by:
Phone
(855) 481-0018
Email
DE-Newhire@maximus.com
Mail
Attn: Delaware State Directory of New Hires Reporting
PO Box 90370
Atlanta, GA 30364
If you have questions or concerns about this privacy statement, contact us by:
Email
PrivacyOfficial@Maximus.com
Mail
Maximus Privacy Official Office
1600 Tysons Boulevard, Suite 1400
McLean, VA 22102
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